Crossroads eCitation System
Virtually No Training Needed
Crossroads Software Inc.'s eCitation System, which has already been adopted by over 130 police departments, makes the citation writing process much faster and more accurate with features such as barcode reading, drop-down lists for common selections, and simple and obvious menus for easy adoption.
Speed and Accuracy Built in
Reduce Error Rates through Automation
Citation writing errors are greatly reduced by using item lists that are approved by the courts for violation codes, violation degrees, court dates, and other drop-down list items. Scanning barcodes for driver licenses and registration documents adds speed and accuracy to capturing violator and vehicle information. Configuring court dark dates reduces the need for amendments.
"Dupe" Function Promotes Speed
Often, officers will work a specific problem road or intersection for traffic violations. After writing the first cite, many of the items in the cites that follow are the same: location, conditions, violation code(s), court, court date, etc. Using the “Dupe” function, all info from a previous cite can be duplicated and the current violator and vehicle info can be scanned from barcodes and a new cite completed very quickly. The “Dupe” function can also duplicate vehicle info (for additional cites to passengers in a cited vehicle) and even violator info (for additional cites to an already cited person).
Field-Level Validation Ensures Consistency
Citation fields such as dates, times, and violation codes are checked for accuracy as the items are entered and are validated for completeness before printing a cite. This reduces the need for and costs associated with citation amendments.
Configure and Automate with Ease
Configurability to Make your Software Agency-Specific
Most list items on the cite are configurable using the desktop management tool. Configurable items include violation codes, vehicle makes, models and colors, hair color, eye color, courts, court dates and dark dates, streets, race, weather, road conditions, lighting, and traffic conditions. When an item is changed using the desktop management app, the items are updated on mobile devices during the “sync” process.
Electronic Exports to RMS, Courts, and More
Crossroads provides applications for exporting citation data in a variety of formats to external systems, including courts, records management systems, document imaging, and analytics systems.
Include Additional Evidence with Each Citation
Pre-formatted notes are set up with checkboxes and lists for common note items and sections for violator statements and officer freeform notes (with speech-to-text capability) provide everything needed to document the event for use in court. Pictures can be captured with each cite to be used to document vehicle equipment violations, violator identity, and driving conditions.
Analytics to Identify Problem
Areas and Trends
Street Modeling Technology for Superior Location-Based Queries
Crossroads apps use the Street Modeling technology developed for the Crossroads Analytics System. Officers enter a few characters to match a street and cross streets are listed for quick location selection. This technology allows for accurate location-based searches to clearly see trends and direct enforcement to intentionally address public safety needs.
Analyze with Intention
An entire battery of analytics functions for citations are available in the Crossroads Analytics System for breaking down citations into locations, days, violation categories, race, gender, ages, and many other categories including searches for plates, vehicles, and person descriptors. Compare your collision and citation data to see the effects of enforcement or identify areas that need additional enforcement.
System Logistics
Software Licensing
Crossroads provides the eCitation system by “site license” so apps can be installed on as many devices as desired. Software licensing is a one-time cost. Annual support and maintenance costs for an average-size agency are approximately $3,000 and covers system questions, additional training, and application enhancements. Crossroads updates the apps on an ongoing basis to provide new capabilities and to adapt to new devices and technology.
Compatible Hardware
The eCitation System desktop app can work on any PC. The mobile app is compatible with iPhone 8 or newer, Android phones and tablets, and Windows tablets. The app can run in a non-connected mode when connection to the database is not available, so an aircard/mobile connectivity is not required when in the field. Citation data is “synced” over secure WiFi at the station or satellite offices.
Our apps are compatible with Zebra ZQ521 printers.
Cost
License fees are normally a one-time cost; ongoing maintenance and support fees are additional. An eCitation System for an average-size agency typically runs about $40,000. This cost includes both mobile device application and desktop application and optional features like RMS and court exports, and analytics software. Costs do not include hardware.
Software Architecture
The eCitation System is installed on individual mobile devices. The Crossroads “Sync App” is a service running on a server at the PD “listening” for the mobile device sync operation, which is initiated on the mobile device. The sync app appends citation records to the back-end database (in SQL Server), and sends any program updates and configuration items back to the mobile device.
Export functions are deployed as a service for sending cites to courts, RMS, and other systems. The desktop management application is a VB app installed at each workstation and accesses citation and configuration data on the SQL server backend database. Photos and citation images are stored in jpg format in a network folder.
